Delete your Routevous account
You can permanently delete your Routevous account and associated data from the app or request deletion by email if you no longer have access.
Delete in the app
Open Profile, Settings, then Delete account. Confirm DELETE and reauthenticate with your password, Google or Apple as prompted. After acceptance, access is restricted and server cleanup continues after sign-out. Guest exit uses the same cleanup. Keep the private receipt and open Deletion status on the sign-in screen to check progress or request a retry. Completed receipts expire after 30 days. Apple revocation problems are shown separately and do not abandon accepted erasure.
Request deletion without the app
Email info@routevous.com from the address registered to the Routevous account with the subject “Routevous account deletion request”. State that you want the account permanently deleted. Do not send your password, location, identity documents, or session details by email. Routevous may send a limited verification message before acting.
What is deleted
Deletion removes the account, profile and photos, relationships, groups, invitations, templates, device registrations, current location and navigation state, chat messages authored by the account, safety reports involving the account, and related active-session references. Permission-history references held by other users are anonymised as “Deleted account”. The short location lease can remain technically visible for no more than about 45 seconds if a device is offline when deletion begins.
- Deletion is irreversible.
- Requests are normally completed without undue delay and within one month after verification.
- Providers may retain limited backups, security logs, or service data where required by their terms or applicable law.
Contact
Controller: George Osipidis, 51 Stadiou Street, 2058 Strovolos, Nicosia, Cyprus. Email: info@routevous.com.